Reference

Privacy Policy for Indonesian Accounts

We keep your account data focused on the steps that matter: opening your account, checking payment records for DANA, OVO, GoPay and QRIS, and confirming access on the…

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How We Handle Your Data

persentoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect only what we need to open your account, keep the session stable, and process payment references correctly. That can include your name, phone number, email address, device signal, login time, and records linked to DANA, OVO, GoPay or QRIS. If you use slots, live

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casino tables, or sportsbook pages, we may keep a session trail so your account history stays accurate. We do not keep data forever; we retain records only for account administration, dispute handling, anti-fraud checks, and legal or tax duties. When access or eligibility is restricted in
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your location, it depends on local law and is available only where local law permits. If you need a correction, we match the request to the account record before we update it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Where To Reach Our Team

If a privacy question needs a human, we give you three paths: live chat inside the account, email, or the request form in your profile.

REQUEST SAFEGUARDS

How We Protect Privacy Requests

Our handling is narrow: records follow the account, not the device, and sensitive actions ask for OTP or password confirmation.

Data Scope

We collect names, contact details, device IDs, login time, and payment references only when they are needed to run your account, check DANA, OVO, GoPay or QRIS records, or answer a support request.

Cookie Use

Cookies keep you signed in, remember language, and help us spot unusual access. We use them for session stability and misuse checks, not to sell your data or follow you around the web.

Device Security

When you log in from a new phone or browser, we may ask for OTP confirmation or another account step. This reduces account takeovers and makes sure privacy requests come from the correct owner.

Retention Window

We keep account and payment records only as long as needed for support, audit trails, and legal duties. After that period, we remove or de-identify the data according to our retention process.

Change Requests

If your name, phone number, or email changes, send the request through Account > Help or live chat. We verify the current account contact first, then update the record or explain what we cannot change.

Local Law

Access to our service depends on local law and is available only where local law permits. If a request conflicts with those rules, we explain the limit and keep only the data we must retain.

Common Privacy Questions for You

These answers cover the questions we hear before you open an account: what we store, why DANA, OVO, GoPay and QRIS references matter, how cookies work, and how you can ask us to change a record. The same privacy standard applies on mobile and desktop, and access always depends on local law where you live. If you need a faster route, use live chat or the privacy form in your account.

We ask for the details needed to create and protect the account: name, contact number, email, device signals, and payment references. If you use DANA, OVO, GoPay or QRIS, we store only the record needed to match the transaction.

Payment details let us verify deposits, track reversals, and answer support cases without guessing. They also help us confirm that a request really comes from your account, which matters when you ask for a correction or a record copy.

Yes. Use Account > Help > Privacy Request or live chat, and we will confirm your identity before we send a copy. The response may exclude data we must keep for legal, dispute, or security reasons.

Yes, you can request a change from the account form or live chat. We first check the current contact detail, then update the record so future notices and access checks go to the right place.

Our cookies mainly keep you signed in, remember language, and help us spot unusual access. They are tied to your session and device, not meant to follow you across unrelated sites or change your privacy request choices.

We keep records only as long as they are needed for account support, payment reconciliation, misuse checks, and legal duties. After that period, we remove or de-identify them under our retention process.

If local law restricts access, we do not open the account in that location. Where access is allowed, the same privacy standards apply, and we explain any limit before you finish the account step.

Privacy Policy for Indonesian Accounts

Where To Reach Our Team

How We Protect Privacy Requests

Data Scope

Cookie Use

Device Security

Retention Window

Change Requests

Local Law

Common Privacy Questions for You

01 What personal data do you collect when I open an account?

02 Why do you need my payment details?

03 Can I ask for a copy of my data?

04 Can I update my phone number or email?

05 Do cookies track me across devices?

06 How long do you keep my records?

07 What happens if access is limited where I live?

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